OWNER FAQs

Questions? We’ve got answers. Just click on the question below to read our response.

AM I REQUIRED TO MAKE MY PROPERTY AVAILABLE TO SECTION 8?

The act adds discrimination based on source of income as a type of unfair housing practice. “Source of income” is defined to include any source of money paid directly, indirectly, or on behalf of a person, including income from any lawful profession or from any government or private assistance, grant, or loan program.

A person is prohibited from refusing to rent, lease, show for rent or lease, or transmit an offer to rent or lease housing based on a person’s source of income. In addition, a person cannot discriminate in the terms or conditions of a rental agreement against another person based on source of income, or based upon the person’s participation in a 3rd-party contract required as a condition of receiving public housing assistance. A person cannot include in any advertisement for the rent or lease of housing any limitation or preference based on source of income, or to use representations related to a person’s source of income to induce another person to rent or lease property. The restrictions do not apply to a landlord with 3 or fewer rental units. A landlord who owns 5 or fewer single family rental homes, and no more than 5 total rental units including any single family rental homes, is not required to accept federal housing choice vouchers for the single family homes.

A landlord is not prohibited from checking the credit of prospective tenant. Checking the credit of a prospective tenant is not an unfair housing practice if the landlord checks the credit of every prospective tenant.

 

ARE YOU LICENSED?

Yes, we are licensed. Colorado requires you to have a real estate brokers license in order to manage more than one unit.

CAN I REACH YOU AFTER HOURS?

Yes, we have a 24/7 call center that can be used by owners or tenants.

DO I GET TO SEE THE LEASE OR SIGN IT?

Yes, we will give you a copy of a sample lease when you join our team. When we get a possible tenant, we will review their situation with you in depth. If you would like to accept the tenant, we will send you the lease for your property and accepted tenant(s) to sign digitally.

DO YOU SELL REAL ESTATE TOO?

Yes, we do sell Real Estate. This gives us a chance to find good deals for our clients to grow their portfolio or to sell quickly if they need to get out of the rental business.

HOW AND WHEN DO I GET MY CHECKS?

You will receive payment through our online portal or you will receive a check paid by the 15th.

CAN YOU PUT THE MONEY DIRECTLY INTO MY ACCOUNT?

Yes, you can set up direct deposit.

HOW IS RENT COLLECTION HANDLED?

The rent is collected in a number of ways. Most tenants pay online with a debit card, credit card, or directly out of their checking account. They may also send a check to The Trinity Team or can come to the office and pay in cash.

HOW LONG OF A LEASE DO YOU SIGN?

Majority of owners and tenants prefer a year lease. We have leases that range from six months to two years. This is something that we can help manage for you depending on time of year and what you the owner prefers.

HOW SOON CAN YOU START MANAGING MY PROPERTY?

We are capable of getting your property listed and on the market to rent the same day. All we need is access to take pictures and have you, the owner of the property, sign the management agreement and brokerage duties addendum.

WHAT TYPE OF PROPERTIES DO YOU MANAGE?

We manage single family homes, multi family, condo/town homes, small apartment buildings, commercial buildings, and HOA’s.

HOW MUCH SECURITY DEPOSIT DO YOU CHARGE THE TENANT?

The damage deposit is usually the same as the monthly rent. If you accept pets, and the tenant has pet’s, then there is an additional refundable pet fee.

WHAT TYPE OF REPORTS DO I GET AND HOW OFTEN?

You will receive detailed monthly statement’s either by US Mail or by upload on your portal. You will also receive an annual income statement with your 1099.

DO YOU DO BACKGROUND CHECKS AND/OR CREDIT REPORTS?

We pull both background check and credit reports for all adults to be on the lease. We cannot share these in specific form but can share in generalities which is enough to let you know if you would like to rent to the applicants.

WHO HOLDS THE TENANT SECURITY DEPOSIT?

We prefer that Trinity Team holds the damage deposits in a non-interest bearing escrow account. You may also hold the deposit.

CAN I VIEW MY STATEMENTS?

Statements are uploaded to your portal and can be viewed by the 15th of each month

WHAT TYPE OF PEOPLE DO YOU MANAGE FOR?

We manage to first time landlords, Real estate investors, Real estate agents, Institutions.

DO YOU REQUIRE THE OWNER TO ADD YOU TO THE HOME OWNER’S POLICY?

Yes, we do require to be added on the home owner’s policy.

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